Car Rental Terms

ON THE ROAD CAR RENTAL company, hereinafter “the Lessor”, hires the vehicle indicated at the front of the contract (including any vehicle that may replace it) to “the Lessee” under the terms hereof, which the Lessee fully accepts:

1. DELIVERY AND PICK-UP

The Lessee received the vehicle, which has inspected and found of his absolute choice, suitable for the use and the purpose which they rent it for. The Lessee is obliged, upon expiration of the contract, to deliver the vehicle to the agreed return rental location along with its equipment, in the condition which they have received it and in the agreed time and place, otherwise the rental is extended until the moment the Lessor receives the vehicle’s key, without excluding the liability of the Lessee for theft or damage of the vehicle during this period. If the Lessee wishes to extend the car rental, they shall provide a written notice to the Lessor at least 24 hours before the end of the rental to obtain the respective written approval. Otherwise, 2 hours after the agreed delivery time, the Lessee will be charged with an extra day’s rental and overall, the Lessee will be charged for each additional day they keep the vehicle, provided the Lessor’s written consent for the extension of the rental. If the vehicle is not delivered in the agreed time, or in any case, if, at the discretion of the Lessor, there is risk of the vehicle’s damage or loss, or violation of the terms of this agreement, the Lessor has the right to deprive and receive the vehicle in its possession by any means, without the consent of the Lessee but at their expenses.

2. CANCELLATION POLICY

Free Cancellation

Cancellations made at least 7 days before the scheduled pickup date are free of charge.

Cancellations Within 7 Days

For cancellations made less than 7 days and up to 48 hours before pickup, a fee of 30% of the total rental cost applies.

Cancellations Within 48 Hours

Cancellations made less than 48 hours before pickup, or in case of no-show, are non-refundable.

Booking Changes

Changes to your reservation (such as dates or vehicle type) are possible, depending on availability, if requested at least 72 hours before pickup. No extra charge applies.

Refunds

Any refund due will be processed within 7 business days to the original payment method.

3. USE OF THE VEHICLE – LESSEE’S OBLIGATIONS

The vehicle is permitted to be used only in an asphalt road network by persons who are holders of a legal and recognized car driver’s license. Citizens of Non - EU countries are required to have a valid international car driver’s license along with their legal car driver’s license. Minimum age of 23 years old is required for the Lessee. All vehicles are non-smoking. The vehicle is not permitted to be driven off-road, to be used for driving lessons and test drive, as well as follow or participate in racing or motor sports. The vehicle is not permitted to be subleased to third parties, or to be used for the transport of dangerous and flammable cargo, drugs, dirty or smelling objects, for pushing or towing other vehicles. The vehicle is not permitted to be driven by a person under the influence of alcohol, hallucinogens, narcotic or other substances. The vehicle is not permitted to be used for illegal transport of people or goods for profit, for illegal transport of natives or foreigners, for committing illegal acts and overall, in violation of the Highway Code provisions, customs, traffic or other regulations. The vehicle is not permitted to be driven by persons, other than the Lessee and any additional driver, for whom the Lessee has accepted the respective daily charge. The vehicle is strictly prohibited to exit the Greek borders or to be ferried without written permission. The Lessee is obliged to look after the vehicle, take every measure to prevent its theft, check its mechanical condition, the level of oil and water, the tires, etc., use the appropriate fuel type and promptly notify the Lessor when maintenance is needed or when a defect or problem occurs on it. Any vehicle repair by the Lessee or any other third party is prohibited without the prior approval of the Lessor. In case the vehicle is damaged or stolen due to non-compliance with the above mentioned, the Lessee is not discharged even if he has accepted the CDW coverage. In the event of an accident or any other kind of accidental event, the Lessee is obliged to take the following actions: a) take photographs of the vehicle, b) call the police, c) write names and addresses of eye witnesses, d) do not accept any responsibility for the accident before liability is determined by the authorities, e) inform the Lessor in any way, telephone or otherwise, f) record any other necessary details about the accident (the other driver’s name, car registration number, etc.), g) submit to the Lessor a signed note describing the event within 24 hours.

4. LESSEE’S CHARGES

The Lessee is obliged to pay to the Lessor at the beginning of the rental, the total amount of the rental and at the end of it, any other charges arising from the car rental (fuel, fines, costs, damages, etc.). If the payment is made by credit card, the cardholder’s signature authorizes the Lessor to charge the Lessee’s credit card with the entire rental price and the incidental charges mentioned above. This authorization applies additionally to any retroactive charges such as damage, towing or car transportation, traffic fines and parking tickets. Every additional driver is charged 3€/day. The Lessee is obliged to return the vehicle sufficiently clean, not excessively dirty, outside and inside, otherwise they shall be charged an additional clean-up fee. The Lessee is further charged: a) with a surcharge for exceeding the agreed mileage - mileage (kilometers/miles travelled) is calculated according to the odometer/milometer (on the speedometer) at the beginning and at end of the rental, b) with a charge for missing fuel at the end of the rental when the vehicle is not returned with the same amount of fuel, c) with charges for any service and risk coverage which the Lessee decided to use, as described in Article 4 hereof, d) with any taxes, fees, costs, legal fees or other expenses relating to the car rental, e) with any penalties, fines, legal or other expenses imposed to the Lessor due to violations committed by the Lessee during the car rental period, f) with any amount required for the repair of the damage or replacement of tires, wheels or rims, keys, restoration of broken car glass, repair of damage on the bottom and in the inside of the vehicle, on the roof, antenna, mirrors, or repair from natural phenomena and terrorist attacks, g) with an additional surcharge for the car receiving or delivery, and a surcharge for returning the vehicle to a point other than specified, h) with a daily charge for an additional driver.

The Lessee is not discharged from the above charges even if he has accepted any optional coverage for discharge from liability.

5. INSURANCE AND OWN RISK

The rented vehicle has an insurance for third party liability and up to the amounts provided in the Greek law, subject to its lawful driving by the driver and in accordance with the terms hereof. The Lessee is liable for any damages to the rented vehicle. The Lessee may limit their liability for any damages to the rented vehicle down to a minimum charge by accepting, at the start of the rental, the Collision Damage Waiver (CDW) and by paying the corresponding daily charge for it. In the event of an accident or any other kind of accidental event, the Lessee is obliged to pay until the amount of 500€ + TAX. If the cost of the damage is bigger, the insurance company will cover the rest of the amount. In the event of an accident under the influence of alcohol, hallucinogens, narcotic or other substances, no damage is covered. Any other damage to tires, wheels or rims, keys, windshield, broken car glass, on the bottom and in the inside of the vehicle, as well as theft of personal belongings are not covered by any insurance. In the event of car theft, the Lessee is obliged to pay the amount of the current market value of the vehicle. The aforementioned Waiver and Coverage do not discharge the Lessor from the charges of Article 3 hereof and when the vehicle is not used in accordance with the terms of use in Article 2 hereof. By signing this Rental Agreement the Lessee accepts fully the daily charges indicated into the corresponding fields, for the above coverage (CDW) which they may have accepted, as well as any minimum payment in case of an accident or any other kind of accidental event.

6. OTHER TERMS

The above terms also apply in case of replacement of the originally rented vehicle, or if the rental is extended, while any amendment to the terms hereof shall be void unless agreed in writing. The Lessor has the right to terminate this agreement and immediate collect the vehicle in case of violation of the terms hereof by the Lessee. During the rental, all additional drivers are jointly and severally liable with the Lessee. Similarly, if a representative signs this rental agreement, they shall be jointly and severally liable with the principal. Moreover, the Lessee is jointly and severally liable with any third person to pay the rent, any costs, expenses and fees, regardless whether the third person has assumed the obligation to cover them. The Lessee agrees and accepts that any discounts provided do not apply, in case of delayed payment of the bill issued by the Lessor. The Lessor cannot be held responsible for loss or damage to any property left inside the vehicle after drop-off.

7. JURISDICTION

This agreement is governed by the Greek Law and any dispute arising between the Lessor and the Lessee under this agreement shall be subject to the exclusive jurisdiction of the courts of Mytilene.